Welcome — let's set up your company
Your gigs, your money, your hiring packets, and your record — in one desk-sized place. Posting is free. You pay only when a shift is done: the shift pay passes through untouched, plus a flat $20 Shftr fee and processing at cost, each shown as its own line.
Trust tier
Tier 0 — Listed
Can post and browse. Confirming, Payments, and Packets stay locked until the payment method is added.
0 completed gigs on record
Legal setup — 0 of 21 verified
Next up: Business email — verified
Open gigs
0
0 total posted
Needs action
0
Applicants waiting or a problem reported
Pay reserved now
$0.00
0 active holds — charged only when the shift ends
Captured to date
$0.00
Completed, undisputed gigs
Today's board
Conversion clock highlights
What this portal is — and isn't
Businesses only. There is no worker login here. Workers live in the app — finding shifts, wallet, check-in, and consent signing are phone acts.
Post-selection contact only. Message threads open when you select a Shifter, never before. Contact details are never displayed; conversation stays in-platform.
Your record, shown straight. Reports include your own cancel record against the 2-hour policy — education before accusation, so a business can self-correct.
What the law requires us to collect from your business
The full scope, grouped by the law that requires it. Two rules run through everything: we verify at the money, not at the door — Tier 0 items are declared, Tier 1 items are verified the first time you confirm a gig — and the portal never stores a full EIN, Social Security number, or card number. Those are entered in the payment processor's hosted flow; Shftr keeps only the last 4 digits and the pass/fail result.
0 of 21 items verified · Company tier: Tier 0 — Listed
What we deliberately do not collect
- No business documents in Shftr's own store. Formation papers, EIN letters, and IDs are checked inside the processor's hosted business verification — Shftr sees status flags, not document images.
- No card numbers, ever. Cards are tokenized by the processor, with CVC and address checks, and a 3-D Secure step-up when risk triggers it.
- No worker data beyond the relationship. No worker phone or email, no home addresses, no other companies' gigs or clock hours — and background-check reports are never part of a packet; order those from your own screening provider.
- Retention follows the law, per record. W-9 information: at least 4 years from last payment. Wage notices: 6 years under NY Labor Law §195. I-9s (the employer's own copies): 3 years after hire or 1 year after employment ends, whichever is later.
Grounded in: IRS Form W-9 and TIN-matching rules, the FinCEN Customer Due Diligence rule (31 CFR 1020.220), Stripe Connect business-verification requirements, NY Dept. of Labor unemployment-insurance registration (Form NYS-100), NY Workers' Compensation Law, NY Labor Law §195(1), and USCIS Form I-9 (Handbook for Employers M-274). This page scopes collection; it is not legal advice.
Company profile
The public face — name, about, contact — plus the identity fields the legal setup checks against. Sensitive numbers are last-4 only; the full values live with the processor, never here.
Gigs board
Desk-sized posting: type it free, forever — or repost a past gig and change the date. The 90-minute minimum posting lead applies to every post. Pay two ways: an hourly rate, or one flat amount for the whole shift.
Post a shift — typed path
Talk-to-Agent posting also works: the agent drafts, a person taps Approve & publish. The agent never publishes, never confirms, never touches money.
No gigs yet. Your board will run Posted → Applicants → Confirmed → In progress → Done, with day-of actions (end-of-gig confirm, send-home, tip, review) and disputes opened from the completed gig inside the 24-hour dispute window. Post your first shift above to see it work.
Workers & the conversion clock
In the app, worker cards expand into the full profile. Here on the desk, the clock is the working tool: hours banked with your business, the fee to hire today, and what waiting saves. The same number appears on the invoice and the packet page — one figure, three sightings.
How the clock prices a hire
$1,000
flat at zero hours — the standard onboarding packet is included
−$2.50 / hr
for every hour the Shifter works for you through Shftr
$0 at 400 hrs
run 40 more hours and the fee drops $100
Fee to hire now: $700.00 · 280 hours to free
Exposure stays as it is in the app: before selection, a worker on Contract without a completed ID check shows the limited card — “ID check needed to view details.” Full detail, contact, and messaging unlock at selection, never before. Favorites see your full job immediately.
Record hours banked with your business
No clock entries yet. As Shifters complete gigs with you, their banked hours appear here and the hire fee melts automatically. Add one above to try it.
Onboarding packet dashboard
“Save time — we already did the work.” A worker's old paperwork does not legally transfer to a new employer — what transfers is everything around the signatures: the verified identity, the completed data, and a form engine that produces your own freshly signed packet in one sitting, behind the worker's fresh, per-delivery consent.
Locked at Tier 0. The packet dashboard holds signed forms with Social Security numbers (W-4, IT-2104). Access requires Tier 1 — the processor-verified legal identity — plus the worker's signed consent for that delivery. Two independent keys, both required, every time. Verify the six money-moment items in Legal setup to lift this portal to Tier 1.
- Updated onboarding profile (cover): verified identity, preferences and availability snapshot, worker terms, Shftr work-history snapshot, readiness checklist.
- Signed forms as images, each downloadable as PDF: fresh I-9 Section 1, W-4, IT-2104, your wage notice with signed acknowledgment, deposit authorization, and your bring-your-own forms.
- “Your one remaining step” — I-9 Section 2: the documents the worker will present, the deadline computed from the start date (within 3 business days of day 1), and the lawful paths — in person, the E-Verify alternative procedure, or a designated representative. This step is yours by law; the packet makes it fast, it doesn't do it for you.
- Not included, by design: background-check reports are never part of a packet. Order them from your own screening provider.
Downloads are events, not plumbing: every file download is logged — who, what, when — and visible to the worker. A standalone packet (a hire not sourced through Shftr) is $99 per delivery, employer-paid, worker $0. A decline is final and neutral — no re-ask nagging; you hire the old way, chasing paper yourself.
Request a packet for a hire
No packet requests yet. Consent runs: Not requested → Waiting on the Shifter → Signed → Being prepared → Delivered. The worker sees the identical trail in the app.
Payments — the money room
Every statement shows the full arithmetic: the worker's pay untouched, the flat $20 Shftr fee as its own line — plus $2 per hour for any hour past 10 in a single shift — processing at cost as its own line, never marked up and never blended, Rush where taken, and tips at 100% to the worker. Worked example: $147.00 shift pay + $20.00 fee + processing at cost.
Locked at Tier 0. Add a payment method in Legal setup — the processor-hosted step that also runs business verification — and this room opens. The portal never sees a card number.
What a finished shift costs — fee calculator
Pay reserved — active holds
No active holds. When you confirm a gig, pay is reserved right away — charged only when the shift ends. We say “pay reserved,” never “authorization hold.” A failed reservation surfaces here as a fix-it item, never as a silent un-confirm.
Record a completed gig's statement
You also see what the worker received and when the dispute window closed — never the worker's bank details or wallet.
Invoices & receipts
No invoices yet. Completed gigs land here as statements — this is the bookkeeper's room, owned by the Finance role.
Reports — your record, including yours
Spend, fill rate, and reliability — plus your own cancel record shown straight. Reports aggregate your company's activity; Shifters are named only where the relationship already exists — your roster, your clock. There is no export of worker data beyond that.
Fill rate & reliability
The export covers the statements recorded in Payments.
Free to cancel more than 2 hours before the shift. Inside 2 hours, the fee is 2 hours of pay equivalent — 2 × the state minimum wage for hourly work (New York: $16.00/hr, so $32.00), or the flat amount ÷ scheduled hours × 2 on a flat-amount shift — and 100% of it goes to the worker. Shftr takes no fee on cancels, and the $20 Rush fee is never captured on a cancel.
Your record tracks cancels by timing against that window, rescue-offer outcomes — a Shifter cancelled inside 24 hours is offered same-time Rush work first, with distance to and from on the card — and pattern warnings such as cancel clustering just outside the window, presented as your record with the ladder's current rung. Education before accusation.
Gigs currently marked as problems: 0. A failed reservation, a lost dispute, or a chargeback drops the account one tier immediately — the record and the tier move together.
Roster — hours banked per Shifter
No roster entries yet — the conversion clock in table form will list every Shifter you've worked, their banked hours, and the live hire fee.
Team & roles
The account belongs to the company, not to a person. Invite your own people — the GM, the kitchen manager, the bookkeeper — each in a role. Team access rides inside the account; there is no per-seat charge. Role changes and removals are Owner-only and logged; a removed member loses access immediately, and their past actions stay attributed in the audit trail.
| Role | Can do | Cannot do |
|---|---|---|
| Owner | Everything — team management, payment methods, packet downloads, account close | — |
| Poster | Post and manage gigs, review applicants, select workers, message (post-selection), run the day-of board | Payment methods, packet archive, reports export, team changes |
| Finance | Payment methods, invoices, holds, spend reports, payroll exports, packet purchases | Posting, worker selection, messaging |
| Viewer | Read-only — gigs, calendar, reports, packet status | Anything that moves money, people, or paper |
Packet downloads are Owner/Finance only — Poster and Viewer see status, never contents. Recruiter accounts see status only, never contents, enforced by role and by account type.
Invite a team member
In the live account, accepting the invite binds that person — verified email and phone, one account per email/phone — to your company in the chosen role, with the same login they use in the app. Here in the preview, members are kept for this visit.
No team members yet. The account owner is the first seat by definition — add the people who post, pay, and file.
You can export your company's own records at any time from Reports. On account close, financial and packet records persist per their legal clocks — W-9 information 4 years, wage notices 6 years, I-9 copies 3 years after hire or 1 year after employment ends — stated plainly here, not buried. Workers keep their own delivery history either way.